Billing & Administrative Support

Billing & Administrative Support
Do you thrive in a fast-paced service environment where accuracy, accountability, and follow-through matter? Are you detail-driven, proactive, and confident taking ownership of critical administrative functions? If so, 1-Hour Drain is seeking a motivated Billing & Administrative Support professional to join our Plumbing team.

We're not your average plumbing and HVAC company – we're a one-stop service solution for the multifamily industry, serving families both inside and outside our organization. In this role, you’ll be a key support partner to our Plumbing Department, ensuring customer billing, estimates, and payments are handled accurately and on time. Your work will directly impact cash flow, customer satisfaction, and the overall success of the department.


Position Summary
This role is critical to ensuring customer billing is accurate, timely, and complete. The ideal candidate will take ownership of the billing process, helping the department stay current on invoicing and estimates.

Key Responsibilities
Prepare, review, and submit customer invoices promptly and accurately
Ensure all job details, documentation, and approvals are gathered prior to billing
Monitor and manage billing timelines to prevent delays or backlogs
Ensure estimates are created and sent to customers quickly and accurately
Track outstanding invoices and follow up as needed
Communicate with the Plumbing team to resolve billing discrepancies or missing information
Maintain organized and accurate billing records
Support the department with additional administrative tasks as needed

Qualifications
Prior experience in billing, accounts receivable, or administrative support
Strong attention to detail and accuracy
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Clear communication skills and professional customer interaction
Proficient with basic office software and billing systems (experience with service-based invoicing is a plus)
Reliable, organized, and proactive
Preferred Experience (Not Required): Experience in plumbing or HVAC

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications will not be considered without a current Resume.

APPLY DIRECTLY HERE: https://gallaherco.bamboohr.com/careers/153?source=aWQ9MjQ%3D