⚡ Call Center Leader | Fast-Growing Company

Call Center Manager
Lead with confidence. Drive results. Build a winning team.
Luxury Bath is a fast-growing leader in bath remodeling and accessibility solutions. We’re looking for a strong, steady Call Center Manager to lead our inside sales and scheduling team in Palm Harbor, FL.
This role is for a leader who knows how to drive numbers without ego or chaos—someone who believes great culture and strong performance go hand in hand.
What You’ll Do
• Lead daily call center operations and appointment-setting performance
• Coach, develop, and motivate a high-performing call center team
• Drive inbound and outbound call results while maintaining a great customer experience
• Monitor KPIs, run focused team meetings, and turn data into action
• Partner with sales leadership to maximize schedules and conversion
• Handle escalations with confidence, empathy, and professionalism
What We’re Looking For
• Proven experience leading a call center or high-volume customer service team
• Strong leadership presence, emotional intelligence, and accountability mindset
• Ability to motivate diverse personalities while keeping standards high
• Comfortable managing performance metrics and reports
• Flexible availability, including evenings and weekends as needed
What We Offer
• $70,000–$95,000 compensation based on experience
• Medical & dental benefits
• 401(k) with company match
• Growth opportunities within a family-owned, values-driven company
If you’re ready to lead from the front and build a team that performs—we want to meet you.

We are hiring immediately, so apply today! 727-786-6400