Maitre'd w/FOH leadership

Front of House Leadership | PM Service

Sale Pepe Pizzeria e Cucina – Lahaina, HI

Sale Pepe Pizzeria e Cucina is a Lahaina-family-owned Italian restaurant rooted in European service standards with a fast, organized NYC-style pace. We are seeking two experienced front-of-house professionals to join our team as Maître d’ / Lead Hosts.

This is a hands-on hosting role with leadership responsibility. You will be at the host stand managing reservations, seating, and guest flow while also serving as the point person for the dining room during evening service.

Job Summary

The Maître d’ / Lead Host is responsible for owning the front door, setting the tone of the dining room, and supporting the front-of-house team throughout PM service. This role includes lead host duties, real-time decision-making, and nightly closing responsibility.

Responsibilities

Serve as the primary host during PM service
Manage reservations, walk-ins, waitlists, and table pacing
Greet and welcome guests while maintaining control of the door and flow of the room
Communicate wait times and seating decisions clearly and professionally
Support hosts and servers during service to maintain smooth pacing
Step in to resolve guest concerns calmly and effectively
Communicate with kitchen and service staff to align timing and expectations
Act as the point person for front-of-house staff during PM shifts
Lead nightly front-of-house close and ensure all sections and workspaces are reset properly

Requirements

Previous experience as a host, lead host, or front-of-house lead required
Strong guest service and communication skills
Comfort making decisions in a fast-paced environment
Experience with Resy or similar reservation systems preferred
Calm, organized, and professional under pressure
Ability to lead peers with clarity and respect
Evening and closing availability required
Why Sale Pepe

Be part of Lahaina’s rebuilding and community return
Work in a professional, respectful restaurant environment
Clear standards, real responsibility, and trust in your judgment
European-inspired service with high ownership and accountability
Job Type

Part-time
In person
To Apply

Please submit your resume and a brief note describing your hosting experience and comfort leading a dining room during busy service.

Job Types: Full-time, Part-time

Benefits:


Employee discount
Health insurance
Work Location: In person