Assistant to Portfolio Supervisor

The Assistant Portfolio Supervisor or Assistant Property Supervisor is the in-office administrative support for the Property Supervisors who spend much of their time in the field at properties. Communication with prospective residents, current residents, staff, vendors, and city officials is the primary focus of this position both verbally and in writing. In addition to communications, this position will assist with processing rental applications, rents, accounts payable, and other duties as needed.
Apartment Management experience is required for this role as an Assistant Portfolio Supervisor with a mid-sized property management company or as an Assistant Manager at a large apartment community (over 400 units). Experience in the City of Los Angeles, Culver City, Santa Monica, West Hollywood, and Beverly Hills is a plus.
This position requires property management experience. If you do not have the required property management experience listed below and choose to apply, you will not be contacted.

Assistant Property Supervisor Required Experience
Minimum 3 years of recent Apartment Management experience as an Assistant Portfolio Manager, Assistant Manager, or Property Manager with a minimum of 400 apartment homes.
Minimum AA degree required
The ability to communicate professionally both oral and written, using complex sentences with correct grammar (tense, punctuation, pronunciation, as well as a good vocabulary.) bi-lingual a plus.
Recent Fair Housing training preferred
Property management-specific software required
Experience with California tenant/landlord law, notices, and tenant communication.
Above-average knowledge of Microsoft Office products (Outlook, Word, Excel, Teams, etc.)
Google Docs and sheets
Strong typing/keyboarding skills and use of 10-key required.
Ability to perform basic math skills, use of decimals to compute percentiles and prorates.
Must be well organized and have a strong attention to detail and a high degree of accuracy in work.
Must be available for work in the office in Santa Monica, Monday through Friday from 8:30 AM to 5:30 PM.
Assistant Property Supervisor Position Description
Create and/ or modify memos, reports, and templates
Issue notices and communicate with residents in a customer-service-oriented approach and in compliance with state and local laws
Review applications, credit checks, verify income/ employment, resident history, and create leases to submit to Property Supervisors.
Create written communication with owners, resident managers, tenants, prospective tenants, and vendors.
Approve vendors’ work, check with Portfolio Managers the work was completed, and submit invoices for payment.
Record rents, report delinquencies, and create required notices
Follow up with residents to collect all outstanding balances.
Provide vendor’s status of payments or clarify any billing issues.
Process vendor invoices.
Set up new residents in the property management-specific system.
Assist current residents by providing information related to their accounts and accepting maintenance requests.
Draft written communications for owners, resident managers, tenants, prospective tenants, and vendors
Other general office or accounting duties as required.
Property Management Personnel and our clients are equal opportunity employers and we will consider qualified applicants with criminal histories in a manner consistent with the California and Los Angeles Fair Chance Initiative for Hiring.

$25 to $27 per hour – commensurate with experience.
Benefits: 40 hours Paid Sick Time 40 hours Paid Time off
Employee Paid: Simple IRA and Group Health