Customer Service Rep/ Golftender

Indoor Golf Coordinator

Alaska Sim 72 Golf is looking for dedicated and enthusiastic individuals to join the Anchorage team! This position is part time with variable hours. Extensive golf knowledge and experience are not required, but it is helpful. All necessary technical skills to run the golf simulators will be trained once hired. We are looking for people who are skilled in customer service and it is imperative that they possess initiative and are dependable.

Job Description

Required Qualification

Excellent customer service and communication skills
Willingness to take initiative and be a problem solver
Must be responsible, accountable, and have a high level of integrity
Must be the age of 21+
Must be able to use a 6ft ladder
Preferred Qualifications

Experience working in the service or hospitality industry
Cash handling experience
Basic knowledge of golf and the golf industry
Comfortable working with technology
TAP certified (not required, but will be obtained upon hiring)
Comfortable going up and down a ladder
Duties

Perform daily customer service duties to ensure a positive customer experience and efficient business operation including;
Welcoming guests and checking them in
Training new guests on how to properly use the golf simulators
Troubleshoot the simulator equipment if an issues arises
Service of food and beverage
Taking guest reservations online, via phone, and walk ins
Using a POS system to run customer tabs and complete the checkout process
Restocking food and beverage coolers
Light cleaning duties
Reports directly to the manager
Wage

Hourly non-exempt position at a starting rate of $15.25 per hour plus tips. Rate will increase after 90 day probation.
Work Hours

Work hours may vary from month to month based on scheduling needs - can include self-scheduling (switching or covering) with other employees for shift coverage as needed.
This will be mostly an evening shift.
Benefits

Simple IRA 3% employer match available after the probationary period
Annual bonus
Sick leave accrual
Access to playing golf at Sim 72
Job Types: Part-time, Seasonal

Benefits:

401(k) matching
Employee discount
Flexible schedule
On-the-job training
Retirement plan
Work Location: In person

Job Types: Part-time, Seasonal

Work Location: In person