Intake & Referral Coordinator (Senior Placement Agency)

The Intake & Referral Coordinator is the first point of contact for families seeking senior living and care placement services. This role is critical. You will handle inbound calls, collect detailed intake information, coordinate referrals, and support the placement team by accurately matching seniors with appropriate assisted living, independent living, and memory care communities.

This position requires strong computer skills, excellent phone etiquette, the ability to multitask under pressure, and a solid understanding of the senior care industry.