Office Admin & Service Coordinator – HVAC Company

We are seeking a reliable, professional Office Admin & Service Coordinator for a busy HVAC company. This role requires strong computer skills, attention to detail, and consistent follow-through in a structured office environment.

This position supports daily operations and is ideal for someone who can multi-task, stay organized, and follow established office procedures.

Required Skills & Experience
✔ Proficient with computers in an office setting
✔ Experience using Microsoft Word & Excel
✔ Comfortable creating, updating, and maintaining spreadsheets
✔ Strong email writing and response skills (professional tone required)
✔ Professional phone etiquette and customer communication skills
✔ Experience scanning, filing, and organizing documents
✔ Proven experience following directions, office procedures, and workflows
✔ Consistent follow-through on assigned tasks

➕ Experience with Service Titan or similar service-industry software -
➕ HVAC, construction, or service company office experience

Key Responsibilities
Answer phones professionally and assist customers
Schedule service appointments and coordinate with technicians
Perform data entry and invoice processing
Maintain spreadsheets and digital records
Scan, organize, and upload documents
Communicate clearly with customers and internal staff

Work Environment & Role Expectations
This is not a phones-only or call-center position
The role requires multi-tasking while managing calls, scheduling, data entry, and administrative duties
Ability to shift priorities and remain organized in a busy office setting is required

Professional Expectations
Must attend scheduled interviews as confirmed
Reliable, punctual, and respectful of schedules
Professional communication is required at all times
Multiple reschedules or missed appointments may disqualify candidates

This Position Is NOT a Fit If
❌ You are looking for a phones-only role
❌ You are uncomfortable with computers or spreadsheets
❌ You struggle to follow procedures or directions
❌ You frequently miss appointments or deadlines
❌ You prefer unstructured or loosely managed work environments

How to Apply:
Please reply with your resume and a brief message confirming your availability and ability to attend interviews as scheduled.
(Optional filter: Include the word “CONFIRMED” in your response so we know you reviewed the full posting.)