Head of Communications and Content

EverFriends


Head of Communications and Content


Job Label: EF2026HOCandC


Role Summary

EverFriends.ai is seeking a dynamic Head of Communications and Content to elevate our brand voice, amplify our mission, and build deep connection with families, caregivers, healthcare partners, and tech communities. You will lead strategy and execution for external communications, content creation, digital storytelling, and community engagement — ensuring every word we share reflects our empathy?centric mission and resonates across diverse audiences. This role partners with executives and the external PR team to craft powerful narratives that expand awareness and trust.




 


About Us:

We harness the power of advanced artificial intelligence to create compassionate, responsive companions that enhance the quality of life, foster emotional well-being, and provide unwavering support. By blending innovative technology with heartfelt empathy, we strive to ensure that no one faces their journey alone.



Why You Are Going to Love This Job

You’ll be at the intersection of impactful storytelling and cutting?edge AI innovation, shaping how the world understands mental wellness, caregiving, and compassionate technology. At EverFriends.ai you’ll:



Lead communications for a product that genuinely improves quality of life and eases caregiver stress.


Collaborate cross?functionally with product, community, and leadership teams to elevate our narrative.


Have autonomy to build frameworks — not just execute tactics — in a rapidly scaling startup.


Work with an enthusiastic, mission?driven team that values integrity, creativity, and clarity.




What We Need You to Do

Strategic & Integrated Communication



Define and execute a holistic communication strategy across channels (earned, owned, social, digital).


Align messaging with product milestones, research findings, and user stories.



Public Relations & External Partnerships



Serve as the primary communications partner with our external PR agency.


Drive media placements, thought leadership, and partnership narratives.


Prepare executives for public speaking and press engagements.



Content & Brand Leadership



Craft compelling content — from press releases, op?eds, and blog posts to social content, keynote scripts, and campaign messaging.


Ensure all communications are on brand, clear, impactful, and empathetic.



Community Engagement & Outreach



Lead dialogue with caregivers, healthcare orgs, and advocacy communities.


Help steward user stories that spotlight impact and build trust.



Team Collaboration & Leadership



Guide and mentor content contributors and cross?department partners.


Collaborate closely with design, product, and marketing teams on integrated launches.




What You Bring to the Table

Communication Expertise



Exceptional writing and editing skills — able to translate complex ideas into clear, engaging content.


Strong public speaking, presentation, and storytelling ability.



Strategic Thinker



Experience shaping communications for early?stage tech or AI companies.


Proven ability to develop and execute integrated cross?channel plans.



Collaborative Leadership



Comfortable leading across functions and with external partners/PR teams.


Strength in building consensus while driving ideas forward.



AI & Tech Proficiency



Solid understanding of AI capabilities and ethical implications — able to speak confidently about technology in human terms.



Empathy?Driven Voice



A communicator who values compassion and respect, especially when engaging audiences around sensitive life experiences (aging, caregiving, loneliness)




Bonus Traits



Experience in eldercare, health tech, or caregiving spaces.


A portfolio that reflects impactful, mission?oriented storytelling.







To apply for this position or refer someone you know, please use our online interview system managed by HireMojo.


Apply for this job
https://app.hiremojo.com/mojo/ce/508648980/EverFriends/Michigan/Grand-Rapids/Head-of-Communications-and-Content?sourceType=9

Once you have completed the interview, your information will be forwarded to the recruiting team for decisions on next steps.



Related Keywords: Strategic Communications, Brand Storytelling, Digital Storytelling, Content Strategy, Content Marketing, Marketing Communications, Public Relations, Media Relations, Press Outreach, Executive Messaging, C-Suite Communications, Thought Leadership, Community Engagement, Community Building, Stakeholder Engagement, AI Communications, Artificial Intelligence Marketing, Health Tech Marketing, Healthcare Communications, Caregiving Advocacy, Patient Advocacy, Empathy-Driven Writing, Emotional Intelligence in Writing, Startup Communications, Early-Stage Company Marketing, Growth Communications, Cross-Functional Collaboration, Multi-Channel Storytelling