Customer Service Reoresentative (Chat + Phone)

We’re hiring a Customer Service Representative to join our team. This is an in-office role focused on assisting customers through live chat and phone support. We provide training and clear procedures for daily tasks.

What you’ll do
Respond to customer questions via chat and email
Answer incoming phone calls and provide accurate assistance
Create and update customer records in our system (data entry)
Document conversations and follow internal guidelines
Resolve common issues and escalate when needed
Maintain professionalism, accuracy, and timely follow-up

What we’re looking for
Strong English communication skills (written and verbal)
Comfortable with computers (email, web, basic Office/Google tools)
Detail-oriented, organized, reliable, and punctual
Ability to multitask and stay calm in a fast-paced environment
Customer service experience is a plus, but not required
Typing speed 40+ WPM is a plus
Bilingual (Spanish) is a plus

Training / Workplace Policy
Paid training and ongoing support provided.
We maintain a drug-free workplace. Employment may be contingent on a background check and pre-employment drug screening where applicable.

How to apply
Reply to this post with:
Your resume (attached)
Your best contact number