Remote Customer Service Representative / Inside Sales Support

We are seeking a professional and detail-oriented Remote Customer Service Representative / Inside Sales Support team member to join our growing lighting rep firm. This role is ideal for someone with strong communication skills and a commitment to providing excellent customer support.
Key Responsibilities:
• Handle inbound and outbound customer phone calls
• Respond to customer inquiries via email
• Provide comprehensive customer support across all communication channels
• Assist the sales team with order processing and follow-up
• Maintain contacts and update data base.
• Communication with manufacturers.
Requirements:
• Minimum of 5 years of customer service experience.
• Proficiency in Microsoft Outlook and Windows 365.
• Dedicated, quiet home workspace.
• Professional phone presence and clear, well-spoken communication.
• Strong grammar and written communication skills.
• Ability to multitask and stay organized in a remote environment.
Remote work experience a plus.