Customer Service & Project Coordinator – (Basic Adobe Illustrator Req)

We are a fast-paced sign company seeking a highly organized and customer-focused professional to manage client communication and coordinate projects from order intake through production.

This role is ideal for someone who is comfortable speaking with customers, managing multiple deadlines, and keeping projects organized. Basic graphic skills and working knowledge of Adobe Illustrator are required to make minor edits and prepare artwork for production.

This is not a design-only position — it is a client-facing coordination role that requires strong organization and follow-through.

Key Responsibilities
• Serve as primary contact for customers via phone and email
• Provide clear, professional communication and project updates
• Prepare estimates, work orders, and invoices
• Track multiple projects simultaneously and ensure deadlines are met
• Follow up with customers for approvals and artwork confirmation
• Make basic graphic edits and layout adjustments in Adobe Illustrator
• Maintain accurate and organized job files