Residential Service Company Seeking an Exceptional Office Professional

Job Title: Part-Time to Possible Full-Time Office Professional
Hours: Approximately 20-25 hrs per week, Monday - Friday / Flexible Schedule (Specific Hours TBD)
Pay: $21-$24/hr + Commission (based on experience)

About Us:
We are a locally owned and operated home services company dedicated to providing reliable, effective solutions for homeowners, with a strong commitment to exceptional customer service and client support. As we continue to grow, we are seeking a part-time Office Professional, with the potential to transition to full-time, to support our day-to-day administrative operations.

Job Summary:
We are seeking an exceptional Office Professional who is a serious self-starter and is committed to keeping an organization running smoothly. This role is ideal for a highly organized, detail-oriented individual with strong communication skills and a proactive approach. This individual will confidently manage scheduling and customer service calls and play a key role in keeping daily office operations running smoothly.

This position is currently part-time, with the opportunity to grow into a full-time role based on performance, additional training, expanded responsibilities, and overall fit.

Responsibilities:
• Answer and respond to customer phone calls and emails professionally
• Schedule and confirm appointments for technicians
• Maintain and update customer records in our system
• Assist with invoicing, payment tracking, and light bookkeeping
• Prepare and send service reminders and follow-up emails and texts
• Support the team with general administrative tasks as needed
• Generate new business through proactive lead-based and non-lead-based communications

Requirements:
• Prior experience in office administration and customer service
• Must Have Strong Communication and Organizational Skills
• Ability to multitask and manage time efficiently
• Well-versed in using scheduling software, email, and cloud-based programs

Tools/Software Experience (preferred but not required):
• Google Workspace (Calendar, Docs, Sheets)
• CRM or Scheduling Software

Why Join Us?
• Flexible Scheduling, hourly pay + commission
• Supportive team
• Growth Opportunity

How to Apply:
Please reply to this post with your resume, at least one letter of recommendation, and a brief message introducing yourself. Let us know your availability and why you are well-suited for this role.